Changes Instituted to Grievance Policy

From: Matthew Walker, Director of Operations

The New York City and Vicinity District Council of Carpenters and Joiners has evaluated the current Grievance Procedures and has instituted the following changes adhering to a strict time-line for implementation.

1. – All pending grievances are to be entered into the computerized grievance system at which time a sequential number will be assigned. This assigned number will be used when referencing the grievances.

2. – When a grievance is filed the member filing the grievance will be given a stamped copy of the grievance received, which will include a sequential grievance number. This process will take place when the grievance is received at the District Council.

3. – To provide a fair and equitable system to all involved parties the District Council has established a Grievance Hearing Panel which consists of the Director of Grievances, the Director of Jurisdiction and the Director of Operations. This panel will, investigate and evaluate the grievance, and on standardized objective criteria, determine the course of action taken.

4. – When the grievance is determined to have merit the responsible parties will be contacted for a hearing with the Grievance Panel.

5. – At the conclusion of the hearing all information will be updated into the grievance computer system including status of case and received payments owed. The case will not be closed until all restitution is made.

6. – At the discretion of the hearing panel compliance letters will be issued if warranted to the responsible party and tracked in the system to identify habitual offenders.

Any questions or clarifications regarding this policy can be directed to the District Council, Director of Grievances, Dan Walcott, Director of Jurisdiction, John Sheehy or Director of Operations , Matthew Walker.

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